FAQ
If you want to know anything, enquire
Do you offer the best exchange rates?
Yes — we monitor the market to provide some of Sydney’s most competitive rates, with no hidden fees or commissions.
How long does an international money transfer take?
Most transfers are completed within 24 hours, depending on the destination country and receiving bank.
Can I send money overseas online or only in person?
Currently, transactions are processed in-store for security and verification purposes.
What identification do I need for currency exchange?
You’ll need to bring valid photo ID such as a passport or driver’s licence. Additional documents may be required for large transactions as per AUSTRAC regulations.